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Email & Lifecycle Marketing

Email & Lifecycle Marketing specialists.

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Most email is a newsletter nobody opens and a welcome flow nobody finished. We build the lifecycle: the triggered emails and journeys that move people from lead to customer to repeat, tied to what they actually do.

Q4
66% Booked
Q1
25% Booked

What it is

Sound familiar?

If two or three of these ring true, Email & Lifecycle Marketing is usually where we start.

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You send newsletters, but no automated journeys doing the real work.

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Leads sign up, get one email, then silence.

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Customers churn and nobody's nurturing them to stay.

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Nobody can tell which emails actually drive revenue.

What do we do

The building blocks.

01
Lifecycle mapping

The journeys that matter: onboarding, nurture, re-engagement, retention.

02
Triggered email & automation

Emails that fire off real behaviour, not a manual send list.

03
Segmentation

The right message to the right people, based on what they do.

04
Onboarding & activation

New signups guided to the moment they actually get value.

05
Retention & win-back

Keeping customers, and bringing back the ones drifting away.

06
Reporting & optimisation

Which flows drive revenue, tested and improved over time.

Schedule an intro call
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How We Actually Work

From audit to autopilot.

Step 1
Audit

Map your current email, flows and where people drop off.

Step 2
Design

Blueprint the lifecycle journeys that will move the needle first.

Step 3
Build

Flows built, segmented and tested against real behaviour.

Step 4
Handover

Documented journeys and reporting your team can run and improve.

Our Reviews

“We had a product and vision, Wayward gave it structure and scale. The site, the automations, the search presence, it’s all taken Wildfire to the next level.”

James Varga
Co-founder @Wildfire Spirit
Verify reviewer on LinkedIn
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“Jimmy is a true powerhouse marketer able to translate complex analytics into campaigns that work, while excelling across web, comms, and strategy.”

Liam Thomson
Senior Marketing Manager
Verify reviewer on LinkedIn
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“I’m absolutely amazed by the new website, it frames the last six years of the charity so well, while also fizzing with excitement for the future - it already has search results we never expected!”

Ben Fagan
Creative Director @ Motif
Verify reviewer on LinkedIn
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Good to know

Common questions...

Is this just email newsletters?
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No. Newsletters are the small part. The real work is triggered lifecycle journeys, onboarding, nurture, retention and win-back, running automatically off behaviour.

Which email platform do you use?
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Whatever fits your stack: HubSpot, Customer.io, Klaviyo and others. We build inside what you already have wherever we can.

How is this different from CRM automation?
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They overlap. CRM automation keeps your data and pipeline clean; lifecycle marketing is the messaging layer that runs on top of it to convert and retain.

How soon do we see results?
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Most clients have a first live journey within two weeks, with revenue impact building as more flows go live.

Do we own the flows?
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Yes, built in your platform, fully documented, yours to run.