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Email & Lifecycle

Email & Lifecycle specialists.

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Most email is a newsletter nobody opens and a welcome flow nobody finished. We build the triggered lifecycle journeys that move people from lead to customer to repeat, tied to real behaviour, and run them across email, messaging and social retargeting, wherever your customers actually respond.

Q4
66% Booked
Q1
25% Booked

What it is

Sound familiar?

If two or three of these ring true, Email & Lifecycle is usually where we start.

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You send newsletters, but no automated journeys doing the real work.

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Leads sign up, get one email, then silence.

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Customers churn and nobody's nurturing them to stay.

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Nobody can tell which emails actually drive revenue.

What do we do

The building blocks.

01
Lifecycle mapping

The journeys that matter: onboarding, nurture, re-engagement, retention.

02
Triggered journeys, any channel

Emails, messages and retargeting that fire off real behaviour, not a manual send list.

03
Segmentation

The right message to the right people, based on what they do.

04
Onboarding & activation

New signups guided to the moment they actually get value.

05
Retention & win-back

Keeping customers, and bringing back the ones drifting away.

06
Reporting & optimisation

Which flows drive revenue, tested and improved over time.

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Tools we use

The tech behind it

Our Reviews

“We had a product and vision, Wayward gave it structure and scale. The site, the automations, the search presence, it’s all taken Wildfire to the next level.”

James Varga
Co-founder @Wildfire Spirit
Verify reviewer on LinkedIn
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“I’m absolutely amazed by the new website, it frames the last six years of the charity so well, while also fizzing with excitement for the future - it already has search results we never expected!”

Ben Fagan
Creative Director @ Motif
Verify reviewer on LinkedIn
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“Jimmy is a true powerhouse marketer able to translate complex analytics into campaigns that work, while excelling across web, comms, and strategy.”

Liam Thomson
Senior Marketing Manager
Verify reviewer on LinkedIn
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Good to know

Common questions...

Is this just email newsletters?
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No. Newsletters are the small part. The real work is triggered lifecycle journeys, onboarding, nurture, retention and win-back, running automatically off behaviour, across email, messaging and social retargeting.

Which email platform do you use?
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Whatever fits your stack: HubSpot, Customer.io, Klaviyo and others. We build inside what you already have wherever we can.

How is this different from CRM automation?
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They overlap. CRM automation keeps your data and pipeline clean; lifecycle marketing is the messaging layer that runs on top of it to convert and retain.

How soon do we see results?
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Most clients have a first live journey within two weeks, with revenue impact building as more flows go live.

Do we own the flows?
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Yes, built in your platform, fully documented, yours to run.

How do we buy this?
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Three ways. A Growth Audit if you are not sure what to fix first, a Build Sprint if you know what needs building, or a Fractional Growth Team to build and run it month to month.